Welcome to 24°N (“we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our brand.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our website.
- Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect your name, email address, shipping and billing address, phone number, and payment information.
- Automated Information: When you browse our site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about your interaction with our website (e.g., pages viewed, time spent).
2. How We Use Your Information
We use the collected information for various business and commercial purposes, including to:
- Process and fulfill your orders, including sending emails regarding shipping and order confirmations.
- Communicate with you about products, services, promotions, and events offered by 24°N (you may opt-out at any time).
- Improve and optimize our website, products, and customer service.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Administer contests, promotions, or surveys.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We share data with trusted third-party companies that perform services on our behalf, such as payment processing (e.g., Shopify, Stripe), order fulfillment, shipping, and email marketing.
- Advertising Partners: We may share anonymized or pseudonymized data with advertising partners to deliver tailored advertisements to you on other websites (e.g., Meta, Google).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our audience is coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
5. Your Choices and Rights
Depending on your location (such as residents of California or the EEA), you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to request the correction of inaccurate information.
- The right to request the deletion of your personal information.
- The right to opt-out of targeted advertising.
To exercise any of these rights, or to unsubscribe from our marketing emails, please contact us at the email address provided below.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
24°N Email: privacy@24degreesnorth.com